Privacy First: Intelligence Club is built on privacy principles. Your AI runs in complete isolation on dedicated infrastructure. We cannot access your conversations, and we never will.
1. Information We Collect
Account Information
- Email address: Required for account creation and service communications
- Payment information: Processed by Stripe, we only store last 4 digits for display
- Service preferences: Chosen service tier, setup options, notification settings
- Contact details: Name and Telegram username for service setup
Usage Information
- Service metrics: Uptime, performance, error rates (anonymized)
- Billing records: Transaction history, subscription status, refunds
- Support interactions: Communications with our support team
- Infrastructure logs: System status, deployment events (no conversation content)
Technical Information
- IP addresses: For fraud prevention and service delivery
- Device information: Browser type, operating system (for optimization)
- Service diagnostics: Connection quality, performance measurements
- Error logs: Technical issues for debugging (no personal content)
What We Do NOT Collect or Access:
- Conversations with your AI assistant
- Content of messages, files, or documents processed by your AI
- Your AI's memory, notes, or personal information
- Email or calendar data accessed by your AI
- Any personal data processed by your dedicated AI instance
2. How We Use Your Information
Service Delivery
- Account management: Creating and maintaining your service account
- Infrastructure provisioning: Setting up and maintaining your dedicated AI instance
- Service monitoring: Ensuring your AI assistant runs reliably
- Billing and payments: Processing subscriptions and managing billing
Service Improvement
- Performance optimization: Analyzing system performance and reliability
- Feature development: Understanding usage patterns for platform improvements
- Security monitoring: Detecting and preventing security threats
- Technical support: Diagnosing and resolving service issues
Communication
- Service notifications: System status, maintenance, important updates
- Billing notifications: Payment confirmations, subscription changes
- Security alerts: Account security, suspicious activity warnings
- Support responses: Replies to your questions and requests
3. Data Processing and Storage
Isolated Processing Model
Complete Privacy Protection: Your AI assistant operates in complete isolation:
- Each customer receives a dedicated, isolated AI instance
- Your conversations are processed entirely within your private environment
- We provide infrastructure but cannot access your AI's memory or conversations
- Your data never leaves your dedicated instance
- No data mixing between customers ever occurs
Data Retention Periods
| Data Type |
Retention Period |
Purpose |
| Conversations with AI |
Until cancellation |
Stored privately in your AI's memory |
| Account information |
Until deletion |
Service provision and support |
| Billing records |
7 years |
Tax and legal compliance |
| Support interactions |
3 years |
Service improvement |
| System logs |
90 days |
Technical debugging |
Data Security Measures
- Encryption in transit: TLS 1.3 for all data transfers
- Encryption at rest: AES-256 encryption for all stored data
- Access controls: Role-based access with regular security auditing
- Network isolation: Each AI instance runs in isolated network segments
- Regular security audits: Penetration testing and vulnerability assessments
- Zero-access architecture: We cannot decrypt or access your AI's conversations
4. Information Sharing and Disclosure
Service Providers
- Stripe: Payment processing (subject to Stripe's privacy policy)
- Cloud infrastructure: AWS, Google Cloud, or similar for hosting (encrypted data only)
- Monitoring services: Uptime and performance monitoring (no personal data)
- Email delivery: Transactional emails and notifications
Third-Party AI Providers
- Anthropic: If you use our managed tier, we process payments to Anthropic on your behalf
- API Keys: If you provide your own API keys, you have direct relationships with those providers
- No data sharing: We never share your conversations or personal data with AI providers
Legal Compliance
We may disclose account information (not conversation content) when required by law:
- Response to valid legal process (subpoenas, court orders)
- Compliance with applicable laws and regulations
- Protection of our rights, property, or safety
- Prevention of illegal activity or abuse
We Never Sell Data: We do not sell, rent, or trade your personal information to third parties for any purpose. Your privacy is not for sale.
5. Your Privacy Rights
Access and Control
- Account access: View and update your account information anytime
- Data export: Download all your account data and AI conversations
- Service logs: View system status and service interaction logs
- Communication preferences: Control all email notifications and updates
Data Deletion
- Account deletion: Permanently delete your account and associated data
- AI memory: Your AI's conversations and memory are deleted with your account
- Immediate deletion: Most personal data deleted within 24 hours of request
- Legal retention: We retain billing records as required by law
Rights for EU Residents (GDPR)
- Right to access: Obtain copy of your personal data
- Right to rectification: Correct inaccurate personal data
- Right to erasure: Request deletion of personal data
- Right to restrict processing: Limit how we use your data
- Right to data portability: Receive data in machine-readable format
- Right to object: Object to processing for legitimate interests
6. International Data Processing
Global Infrastructure
Intelligence Club operates internationally with infrastructure in multiple regions:
- Primary infrastructure hosted in the United States
- Additional regions may be added for performance optimization
- Your AI instance runs in a single region (typically US-based)
- All processing protected by encryption and contractual safeguards
Transfer Safeguards
- Encryption: All data encrypted during any international transfers
- Data processing agreements: Contractual protections with all service providers
- Limited scope: Only infrastructure coordination data crosses borders
- No conversation data transfer: Your AI conversations stay in your dedicated instance
7. Cookies and Tracking
Cookies We Use
- Essential cookies: Required for login, security, and basic functionality
- Analytics cookies: Anonymous usage analytics to improve the service
- Preference cookies: Remember your settings and interface preferences
Third-Party Services
- Stripe: Payment processing cookies (subject to Stripe policies)
- Analytics: Anonymous usage analytics with IP anonymization
Managing Cookies
- Browser settings control cookie acceptance and deletion
- Disabling essential cookies may limit service functionality
- Analytics cookies can be disabled without affecting core features
8. Children's Privacy
Intelligence Club is not intended for children under 13 years of age:
- We do not knowingly collect personal information from children under 13
- If we discover such information, we will promptly delete it
- Parents concerned about their child's data should contact us immediately
- Users aged 13-18 should have parental consent before using our services
9. Data Breach Notification
In the unlikely event of a security incident affecting your data:
- We will investigate and assess the scope within 24 hours
- Affected users notified within 72 hours via email
- Regulatory authorities notified as required by applicable law
- Detailed information provided about the incident and our response
- Regular security audits and improvements to prevent future incidents
10. Changes to This Policy
- We may update this policy to reflect service changes or legal requirements
- Material changes require 30 days advance notice via email
- Continued service use constitutes acceptance of updated policy
- Previous versions available upon request
- We will never reduce your privacy protections without explicit consent
11. Contact Information
Privacy Questions
Exercising Your Rights
To exercise any privacy rights or submit data requests:
- Use the data export and deletion tools in your account dashboard
- Contact us via the support form in your account
- Email privacy@moilol.com with specific requests
- We will respond within 30 days (72 hours for EU requests)